Payments 

Is uploading Personal records (ID, passport, etc..) important to join competitions on PI
No. You can join Tournaments even without confirming your record. At the point when you win cash competitions, your rewards will be stored in your PI rewards balance. Check becomes compulsory for making withdrawals from your Pih m record to your bank/wallet account.

For what reason do I have to do KYC for withdrawals?
KYC turns into a compulsory necessity as verification of personality when money or rewards withdrawal is requested to fraudulent activity.

How would I pull out cash from my PI account?
You can pull out cash just from the rewards account in your record once your record is KYC checked.
This check is a one-time measure which shouldn't be rehashed except if you wish to make changes to your record. When your record is checked, you can pull out cash from your PI account.

How might I check status of my withdrawals?
You can check you transaction status with every withdrawal in the View Transaction History Option in the Wallet Page.

What is the base and most extreme sum I can pull out from my PI account?
There are no withdrawal limits in the application. You can withdraw any amount that is currently available in your account.

What befalls my points if a problem occurs during the withdrawal process?
In case an error is automatically detected by the system, we will contact you and your balance will be refunded to your account within 5-7 working days.
Otherwise, please contact us through the contact us section in PI help page to help you with your problem.

What befalls my money if a problem occurs when purchasing PI coins/tokens?
In case an error is automatically detected by the system, we will contact you and try to solve the problem within 5-7 working days.
Otherwise, please contact us through the contact us section in PI help page to help you with your problem.
We would either deposit the requested amount of PI tokens/coins requested into your account, or if requested, provide you with a refund.

Refunds are sent through the payment channel used to complete the transaction. For instance, if you used credit card, money will be deposited back into the bank account associated with the credit card used.



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